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FAQ

 I have a 15 year old saddle bag with a Chase Harper USA logo. Is it covered by a warranty?

Yes, all Chase Harper USA bags with our logo are covered by a Lifetime Limited Warranty. If you see a tag with a statement such as, "manufactured by Chase Harper USA" but you don't find our logo, you would then have to refer back to the company where you originally purchased the bag. Feel free to contact us if you have any questions or you can click here to read more about our Lifetime Limited Warranty.

How do I clean my bags?

Chase Harper USA luggage is constructed from high quality industrial grade ballistic nylon that is treated to repel water, dirt and stains, which makes cleaning easy. Clean with mild soap and light-pressure water using a nylon-bristled brush or microfiber cloth. For best results, clean the entire bag, not just the soiled area. Stubborn stains may be treated with Simple Green®, Fantastik®, Woolite®, 409®, or similar cleaning product. Foaming upholstery cleaners made for wool-nylon blend fabrics also work well. After your fabric has been cleaned, spray with Scotchgard® to maintain water, dirt and stain resistance properties.