Chase Harper USA products include the best warranty in the industry, hands down. Simply stated, we offer a 100% Unconditional* Lifetime Warranty (*the only exception is Sun fading...the sun gets everything). Everything else is COVERED you only pay for shipping...any questions call 805-477-0093 or Toll Free 877-965-7977
If you need to return your bag, because they were not what you wanted or did not fit, Call us first. Returns are subject to the following fees (with the stated exception).
Returns are subject to 15% restocking fee unless you trade-in for a different item.
REPAIR OR REPLACEMENT
All return bags need to be clean. Please wash with mild soap and air dry before sending back to us.
You pay for shipping to and from, there's no need to send money. We will call you before we ship your bag back to you.
Please provide us with the following info:
Chase Harper USA Repair
3007 Bunsen Ave Unit F
Ventura, CA 93003
But if you have any questions no problem just call Toll Free 877- 965 - 7977